Pathetic service

So disappointing to bank with FNB, I have a credit card with FNB, In March I missed an installment on the 7th of April 2020 I went to rectify and deposited the R3300 for the missed installment, on the 8th of July I get an sms and a message from the FNB app notifying me that I'm in areas because of tbe March installment that I missed. I went to the bank to call the FNB credit department and sas turned back because they are not letting any one in to make phone calls because if the pendamic. I called on my phone twice for over 30min on hold this I left two voice mail but with my experience with them they NEVER call back. On the 9th this morning made a call at 8am just when they start working was on hold for 15min left another voice note. I also tried to use the app live chat. To my shock I was told that there atw more areas for the months April, May, June because of the short payment from the relief payment. So how is it that I also app**** for the relief plan but they didn't pay in full and still im in areas.

FNB I regret being your client. I wish I sticked to CAPITEC BANK