PA
Priscilla A
1 reviews | Active since Apr 2017
21 Jan 2021, 10:37
Pathetic service
Fnb ***** department put a hold on my account for a Sars refund that they need to verify. This payment I received has nothing to do with sars. I spoke to 5 different people this morning and not one person was will to go the extra mile. Yes we all working remotely but come on now. Where is the customer service. I cannot wait 48 hours for fnb to do their process. The person that manually did this reverse on my funds didn't do their job properly. I need this sorted out today.
I am changing my bank. And I will let the 1000 people I know also change their bank because fnb just doesn't get it
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Replies (4)0
Replies (4)PA
Priscilla A's updateReviewer Update
21 Jan 2021, 12:02I cannot wait 24 to 48 hours for my money
I need my money now
I need my money now
PA
Priscilla A's update21 Jan 2021, 12:02
Reviewer Update
I cannot wait 24 to 48 hours for my money
I need my money now
I need my money now
PA
Priscilla A's updateReviewer Update
21 Jan 2021, 19:02I need my money no later than tomorrow. I will put all my comments on all social media platforms and expose FNB
PA
Priscilla A's update21 Jan 2021, 19:02
Reviewer Update
I need my money no later than tomorrow. I will put all my comments on all social media platforms and expose FNB
PA
Priscilla A's updateReviewer Update
21 Jan 2021, 19:03The person I spoke to after 9 this morning was Nqone Mokgapoane said that she was going to get her manager Sumeshan Pillay to call me back. I told her that I'm available until 11.30 this morning and I'm still waiting on his call. My money has still not been released. Who gives FNB the right to just do their own thing. With no notification sent to me about their process. People need to know what type of staff is employed at FNB. They not worried about the clients circumstances but all about just working their normal job function and not doing anything extra to help the client in any way. I have…
PA
Priscilla A's update21 Jan 2021, 19:03
Reviewer Update
The person I spoke to after 9 this morning was Nqone Mokgapoane said that she was going to get her manager Sumeshan Pillay to call me back. I told her that I'm available until 11.30 this morning and I'm still waiting on his call. My money has still not been released. Who gives FNB the right to just do their own thing. With no notification sent to me about their process. People need to know what type of staff is employed at FNB. They not worried about the clients circumstances but all about just working their normal job function and not doing anything extra to help the client in any way. I have…
PA
Priscilla A's updateReviewer Update
21 Jan 2021, 19:04FNB gives a number to call in their reply but when I called that number the lady couldn't tell me anything. All she can she is in progress. What is in progress????
PA
Priscilla A's update21 Jan 2021, 19:04
Reviewer Update
FNB gives a number to call in their reply but when I called that number the lady couldn't tell me anything. All she can she is in progress. What is in progress????