Pathetic service

I do not live in RSA at present. Trying to get hold of anybody at FNB is impossible from abroad. All calls go through to a useless IVR system.

I also downloaded their mobile app and the only way to verify it is if you have the old device. What happens if this is the first device that has the app?

I wonder if anybody from FNb will even bother to respond or even better assist?

Truly pathetic service and systems from FNB.