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liverpoolfc L

1 reviews | Active since Jul 2016

30 Nov 2016, 18:01

Pathetic Service

<p>i am a client of fnb for so many years. Normally they offer me a temporily loan at the atm whereby they take the money wants a salary goes in. This hasnt happened in a very long time. I called the call centre general enquires and asked them if i could get the temporily loan. They tell me i do not qualify i only qualify the 17 December.This is really pathetic.Being a client with you guys for so long and you guys refuse me. i am thinking of movng to Standard Bank </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Dec 2016, 11:06
Official

Good day Mr. ricardo-jansen

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***