1 reviews | Active since Nov 2016
Pathetic Service!!
<p>FNB has horrific service!! Call centre lines keep you on hold for more than an hour....personal loans department just takes money from my personal bank account without authorization!! How can we help you is your motto but there is no help at all...i have been told that i cannot be helped and the agents always say...."eeeh i dont know"...unprofessional service. I will be closing all accounts i have with FNB</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)