1 reviews | Active since Jul 2016
Pathetic Service
<p>i recently changed my cellphone number as my phone was lost but was found so i changed the cellphone number with fnb. I called in today too have my cellphone number changed too my original number as i found my phone.The consultant refused too help me even though i passed the authentication.She advised i go too the bank too change it.Honestly i dont have time too get too a bank and wait in long lines.This service is pathetic </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
