1 reviews | Active since Oct 2016
pathetic service
<p>I purchased a phone online and ever since I received it the sim card has still not been activated and no airtime or data has been received. I have been to the bank 3 times still no progress. Today they told me there is a ***** case and I should wait 3 months??????????? Why should I be paying for a cell phone that I am unable to use!!!! I want a refund immediately or I want my airtime allocated immediately! </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)