Pathetic Service

<p>I have been a customer for over 20 years and have recently migrated to a Gold Cheque Account.</p> <p> </p> <p>Recently I app**** for a credit card as well as a personal loan for educational purposes and my application kept getting shot down for unknown reasons be they incompetency or a multitude of other inconspicious reasons.</p> <p> </p> <p>What is troubling is that a 7000 overdraft facility was extended to me without any questions but when i app**** for a credit card as well as a personal loan for educational reasons now I am suddenly a hazard even though their systems indicate i can apply for a 75000 personal loan at the age of 23 whilst I only requested a personal loan 5000 as well as a credit card.</p> <p> </p> <p>I meet all the requirements as well as the personal capacity to receive credit so why is my application constantly being denied.</p> <p> </p> <p>I received this poor service at FNB West Acres Mall in Potchefstroom and there was a lady by the name of Mpho who was the only one willing to help me with my problems that I experienced and for that she must be commended whilst the rest of the consultants displayed a nonchalant attitude towards me which I did not find amusing.</p> <p> </p> <p>I expect an urgent reply from FNB West Acres Mall in Potchefstroom otherwise I will take my banking elsewhere.</p> <p> </p> <p> </p>