KM
Kubie M

1 reviews | Active since Aug 2011

05 Jul 2016, 11:55

Pathetic Service!

<p>I have absolutely had it with FNB. Bunch of useless and *********** people working there. Transferred to ten different people and told to speak to customer service all over again. Even logging a complaint on their site does not help as no one gets back to you.</p> <p>And all the while ripping of their clients!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2016, 13:04
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 956592.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)