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henry D

1 reviews | Active since Jan 2014

04 Jul 2016, 09:26

PATHETIC service

<p>PATHETIC, I’m still awaiting confirmation of my account opening!!!!!!!</p> <p> </p> <p> status changed to [Not Compliant] YES_"CAUSE YOU DONT COME BACK TO ME!!!!!by Aneshree Pather (R&O)We require the following:1.Flexi norminated account needs to be activated 2.Attorneys to confirm that both Mrs and Mrs ... are directors of ........ (Pty) Ltd prior to lodgement.).</p> <p> </p> <p>What does this mean ?? after numerous calls and emails to FNB…my attorneys gave me this message.</p> <p>What’s going on ????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2016, 12:07
Official

Good day henrydavel,

We truly regret taking note of your experience; thank you for bringing this to our attention.

As per our telephone conversation earlier, I will escalate the matter to business banking and home loans to provide assistance.

We apologise for any inconvenience caused. Your reference for the above complaint is 955880.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)