Pathetic service

My case was logged on the 30th october till this day,nobody called me. Your atm at parkstaion Johannesburg gave blue paper counted as R100,I reported at fnb parkstaion branch on the 30th october,ref no ***4. I went to your branch it Cosmo city after a week,couldnt get help

I kept calling your call centre, with no joy.I was even told by your call cdntre agent that fnb park station branch doesn't have contact number.

I also emailed your fnb customer care last week,still nothing

What the pathetic service I got from all different departments of fnb.

IM TIRED ,I WANT MY MONEY BACK. I tried being patient this is too much