MN
Miss N

1 reviews | Active since Apr 2020

04 Nov 2024, 19:37

Pathetic service

I have been trying to trace my refund and no one is willng to assist me, my chats on the App are being ignored and I went to a branch where I was told to phone general enquiries and the consultant that was helping me kept saying she could not hear me, I am so tired of this! This is unacceptable 😥

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Replies (1)
MN
Miss N's update22 Nov 2024, 06:46
Reviewer Update
This is it, I am moving my salary to a bank that cares about it’s clients, I have another refund that is missing and since FNB did not want to help with my other refund that I still have not received, I might as well forget about my money ☹️☹️☹️. I hate this bank! Pathetic is really an understatement, I am done!