PATHETIC SERVICE

Dear Lord, what a mission to deal with FNB. I have a private wealth account. All the numbers provided to contact my service advisor, do not work, at all. Then, as if that is not bad enough, In March 2024, I went to a shop, paid, received SMS stating money went off from my current account. Now, a month later the same amount goes off stating the Merchant only banked the transaction on the 19/04? I have a proof of FNB SMS messages advising the amount went off from current account. They are sending me screen shots of available balance which I do not care for. It went off immediately from my current balance and still they try to take the amount again. I have app**** to open Discovery bank account, not dealing with these people again. And I have been with them since 2012. Well done FNB for losing customers left right and center