PATHETIC SERVICE!!!!

on the 28 December 2022 I processed a claim with Fnb short term insurance for my microwave which stopped working, Fnb sent an assessor to check the microwave and since then am being taken from pillar to post, no feedback nothing, I have to constantly ask for AN update, last update was my claim was approved and awaiting payment, now today am told to wait another 48 hours for feedback.

No updates or nothing from FNB unless you call.

THIS IS VERY PATHETIC SERVICE RECEIVED FROM FNB AND UNACCEPTABLE!!!!!!!