Pathetic service

I opened my Premier Account on +- 14th Jan and started calling and mailing about why I do not qualify for rewards. On 11 Feb I logged it on HelloPeter and F.N.B. \logged\" a complaint. On 17 Feb \"I PHONED THEM\" to find out what is happening and it turned out that my account was flag due to an account I had there in 1991, no details available, but will be rectified. It is now the 24th and it is still not rectified. The bank charges at F.N.B. is a lot higher than ABSA and this is the kind of service you get. PATHETIC. Unfortunately some of my debit orders were already switched so I cannot close this joke of an account until the end of the month. F.N.B. please do not send me another \"We are so sorry about the inconvenience BLAH BLAH BLAH\" emails, I have more than enough of them on record. JUST DO YOUR JOBS AND PROVIDE THE SERVICE THAT I AM SUPPOSEDLY PAYING FOR."