Pathetic Service

Today I called FNB Private Wealth @ 11:54 to resolve a transaction that had taken place on my account. <br> <br> I was informed that an email was sent to the department to resolve the issue. <br> <br> I then phoned 4 hours later to inquire on the progress, nobody knew anything about it and I was asked to explain the whole problem again (the first time I spent 45Minutes on the phone explaining it) <br> <br> I was again promised that the information had been sent through and I would be kept up to date, <br> <br> I called back again now, I was transfer 3 times to a number that was closed, each time I called back I spoke to Lesley who just kept putting me back to the same number. On call number 4 I asked Lesly to please transfer me to somebody who could help me, he put down the phone. <br> <br> I called back again, and by some slim chance spoke to Lesley again, who proceeded to put the phone down on me 3 times. <br> <br> Im still waiting for feedback after more then 8 hours!<br> <br> Pathetic Service!!!