BT
Boitumelo T
1 reviews | Active since Nov 2013
15 Aug 2019, 15:37
Pathetic service
I called FNB law on call before 13:00 yesterday and spoke to Thami. I requested a call back which was met with unnecessary and unprofessional attitude. It is now 15:35 of the following day and I still have not received a call. I think it’s obvious given the nature of your business that paying policy holders don’t contact you for fun and games Please can someone contact me as I need urgent legal assistance
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Aug 2019, 15:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply15 Aug 2019, 15:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***