Pathetic service

Absolutely useless service from FNB <br> <br> My phone was ****** cannot change Cell number online as they require OTP to change details. That OTP is sent to the old number *** ? So I go into the bank wait a hour to be helped change my number. Guess what my OTP are still going to my old number even though I spent all the time at the bank. <br> <br> I need to make a payment cannot get OTP phone service desk, they cannot do anything about it until the morning. <br> <br> I am closing my account tomorrow ridiculous.