HS
Harold S
1 reviews | Active since Jul 2019
25 Jul 2019, 11:19
Pathetic Service
I've been trying to get CIPC registration docs for a company I registered through FNB for MONTHS now, when calling the business call centre, I either get told that they still require documents from me, which I sent to FNB numerous times, or the consultant tells me they will check, then puts me on hold, after about an hour I hang up the call. This is truly pathetic service!!! I have friends who registered through other resources and received their registration documents within a day or two. This has been an ongoing struggle since 2018!?
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FNB (First National Bank)'s replyOfficial
25 Jul 2019, 12:01Good day Harold Scholtz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply25 Jul 2019, 12:01
Official
Good day Harold Scholtz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***