RM
Ronal M
1 reviews | Active since Aug 2014
10 Jul 2019, 09:59
Pathetic service
Still no joy with FNB/Kulula, after receiving my credit card, they have not uploaded any KYC documents, after speaking to 6 different people for 20 minutes i eventually had to put the phone down as I was being asked to speak to a 7th person, What the hell is going on with you guys, there is no communication, no interest in assisting and no idea what the heck is going can, can you finalize this tedious appallingly long process, it is so damn painful, FNB your service sucks and it is damn disgusting.
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FNB (First National Bank)'s replyOfficial
10 Jul 2019, 10:29Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Jul 2019, 10:29
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***