GR
Gustav R
1 reviews | Active since Mar 2012
24 Jun 2019, 12:49
PATHETIC SERVICE
Receiving SMSe stating I need to update my SARS information, contacted FNB and they advised me it's ********** and should forward to the ***** department. Now FNB is threatening to freeze my bank account in 2 days. THIS IS AN EXCEPTIONALLY GREAT WAY OF TREATING YOUR PAYING CUSTOMERS...... PLEASE LET ME KNOW WHAT YOU WANT AS THIS IS REALLY IRRITATING THE LIFE OUT OF ME NOW. I PHONED THE NUMBER, THEY HAVE NOT SENT ME THE EMAIL OR WHATEVER. THIS NEEDS TO BE RESOLVED TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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FNB (First National Bank)'s replyOfficial
24 Jun 2019, 15:11Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jun 2019, 15:11
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***