KM
Kevin M
1 reviews | Active since Mar 2018
12 Jun 2019, 08:15
Pathetic service
Ive been trying to get through to the debit order reversal department for 2 days now without any success. This is pathetic. Im strongly considering a new bank as FNB is not providing the service i use to get. How can you have a higher than normal call volume at 8am when your lines open?
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 11:00Good day Kevin McLaren,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 11:00
Official
Good day Kevin McLaren,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***