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simz S

1 reviews | Active since Jan 2010

06 Jun 2019, 13:59

Pathetic service

I have been calling fnb credit card division since yesterday and cannot get through. Holding on for more then 10 minutes at a time. Multiple calls through out the day. This is extremely frustrating. Fnb service level have dropped. I need clarity on certain charges that have been made on my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2019, 15:00
Official
Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***