BC
Bradley C

1 reviews | Active since Apr 2013

05 Jun 2019, 09:35

Pathetic Service

It has now been 15 working days and I have still not had any joy from FNB, this is extremely frustrating that a bug institute like FNB shows no care and concern in their clients. A simple thing of wanting my credit card to be down graded is taking such a long time but for them to offer you a loan or increase your limit it is done the same day. Absolutely pathetic.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2019, 11:14
Official
Good Day Bradley
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***