DN
Dayalan N
1 reviews | Active since Mar 2016
19 Apr 2019, 04:32
Pathetic service
The worst service ever. I go into the bank to do a reversal I was told it will take 40 days and it is now more then 40 days and the lady who assisted me at fnb in Pavillion did not take down the details correctly. I then voiced my concerns with a branch manager at the gateway fnb and he tried to assist but failed. The reference number I have here is ********** Q. All this delays would have been avoided if the lady took my details down correctly. Absolutely disgusting service for such a pathetic brand.. The saying goes "how can we help" you guys are not helping at all. I need to move my loyalty to another bank which I trust and does not charge this high monthly fees.
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Replies (2)
FNB (First National Bank)'s replyOfficial
20 Apr 2019, 08:47Good Day Dayalan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply20 Apr 2019, 08:47
Official
Good Day Dayalan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***
Regards, Hello Peter Team Tel number: ***
DN
Dayalan N's updateReviewer Update
24 Apr 2019, 15:55Just spoke to a rude lady by Avashni Singh who actually raised her voice at me when speaking to me. I now asked for Gary Smith to make contact with me. I hope the call is recorded with Avashni Singh as she did not even allow me an opportunity to voice my concerns. Disgusting service from her.. I will take my business elsewhere
DN
Dayalan N's update24 Apr 2019, 15:55
Reviewer Update
Just spoke to a rude lady by Avashni Singh who actually raised her voice at me when speaking to me. I now asked for Gary Smith to make contact with me. I hope the call is recorded with Avashni Singh as she did not even allow me an opportunity to voice my concerns. Disgusting service from her.. I will take my business elsewhere