LT
Lishen T
1 reviews | Active since Feb 2010
23 Dec 2015, 07:06
Pathetic Service
I called the credit card division 2-3 weeks back to decrease my credit limit, i was told that my limit will be decreased within 48 working hours, i sent them a reminder email last week but still no decrease or response. why do i have to always have to revert to Hellopeter to get anything done on my account??? or is this a **** thinking i would finish all the credit limit so i'll be liable to pay???
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FNB (First National Bank)'s replyOfficial
23 Dec 2015, 08:50Hello Lishen T,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836805.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836805.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Dec 2015, 08:50
Official
Hello Lishen T,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836805.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836805.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)