SM
Sophia M

1 reviews | Active since Feb 2019

11 Feb 2019, 17:58

PATHETIC SERVICE!!!!

I requested a down grade from FNB on the 2nd of January 2019 to date they are still giving me the run around. It's over a month and I am still waiting for you to process my request. What the hell must happen now FNB????? 2 complaints later and still nothing from you guys.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2019, 10:21
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,  Hello Peter Complaints Team 

*** (option one)