UL
Unica L
1 reviews | Active since Jul 2012
28 Jan 2019, 16:33
Pathetic Service
Day 3 of trying to get through to FNB call centre. clearly under staffed. I have been trying for 3 days straight to get through to FNB regarding a debit order dispute holding on the line for 30min at a time and still not getting any assistance. I've logged a complaint with their internal complaints department and still no one is bothered to call or assist . I dont know what to do anymore !!!! There is just no assistance at all
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Jan 2019, 09:17Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Accounts Department and have requested that they make urgent contact with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team*** (option one)
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Accounts Department and have requested that they make urgent contact with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply29 Jan 2019, 09:17
Official
Good day,
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Accounts Department and have requested that they make urgent contact with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team*** (option one)
Thank you for your posting and for bringing this matter to our attention.
I have escalated your comments to FNB Accounts Department and have requested that they make urgent contact with you.
I do apologize for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team*** (option one)