Pathetic Service

This is really bs,every month for the last 6 months I need to go reverse debit orders that I have not authorized , and then get to a fnb to u get hold, I need to phone from the phone , every branch has 1 phone, we're we 10 in line to use that phone, every person using that phone spends about 20 min waiting to be assisted. ..what the ****? When u ask the people at fnb is there no other way ..they give I attitude, tell u if u can't wait then I must leave. ..I've been gng 3 days standing in line for an hour and not even used the phone yet, I'm ****en fed up, why do u allow debut orders which have been stopped months before, to still deduct...and please dnt tell me bout the bull**** on the app, cause I cant reverse more that 200r , I expect sumone to phone me back and fix this..I'm not standing in a minute later in a line , where there is already 4 people before me and it's 8h00 now only . Better it service please