EJvR
Etienne Janse van Rensburg
1 reviews | Active since Oct 2014
16 Nov 2018, 10:55
Pathetic service!!
Well what can I say!! Aftr my previous hello peter review I am still waiting for my credit card.
The manager of my nearest branch phoned and sorted out my over draft, took all my details and send all required documents for my credit card application. That was almost 2 months ago and still no answer.
Well done FNB now that is brilliant afeican service!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Nov 2018, 11:24Good Day Etienne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply16 Nov 2018, 11:24
Official
Good Day Etienne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***