1 reviews | Active since Dec 2016
Pathetic service
I’ve been banking with Fnb for years and very disappointed that Fnb declined my funeral cover to debit so that it can debit its monthly service fee...so my funeral cover is unpaid n charged 100 unpaid...this is pathetic.my Service fee is supposed to debit every month end n to my surprise it’s not.
Good Day Mr Jele
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Jele
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***