Pathetic Service
i cannot understand how Fnb can charge you a fee for declining a transaction. Your service is pathetic. I am will make contact with the Credit Ombudsman. How can you charge someone for a fee declining. How many people are being affected by this ?
Good Day Mr Riccardo Jansen
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr Riccardo Jansen
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***