NG
Nadine G

1 reviews | Active since Sept 2018

02 Oct 2018, 13:54

Pathetic Service

This is B.S. 4days in a row I've been standing in a line by FNB to use that phone to reverse a debit order, today is day4 and I'm still on the phone another hour and 20 min, you guys dnt do this inside the bank for more then 200r it's really pathetic service. So each branch has - phone and each person stand longee then 2 hours by a phone...Sies!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2018, 14:51
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***