yD
yahya D

1 reviews | Active since Dec 2015

27 Sept 2018, 13:20

Pathetic service

Pathetic service...call droped on me 3 times by consultants who have no idea on fnb eb5 campaigns...currently sitting on hold for 30mins with keegan ... Call ref eBucks :-) Your Call Reference number is Rn ********** 59295. eBucks :-) Your Call Reference number is Rn ********** 59295. FNB :-) Your Call Reference number is Rx ********** 61545. eBucks :-) Your Call Reference number is Rh ********** 14208. eBucks :-) Your Call Reference number is Rh ********** 14208.

Fnb listen to these calls and get back to me ...first get your **** together ...then hire people who are s****ed enough....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2018, 13:33
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***