1 reviews | Active since Mar 2017

08 Sept 2018, 07:57

Pathetic service

Again this month you have incorrectly debited my account. Even after my complaint last month. Please get a supervisor to contact me. This is ridiculous

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2018, 09:50
Official

Good Day Candice Combrinck ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***