Pathetic service
Pathetic service as usual from the hostess who are full at the front and the only thing the assist is press and issue with a service number while the customers service are very limited inside. You queue for very long just for a mere bank stamp. Proper customer service and training on products should be implemented in this branch
Good Day Vicky-Joan Ramanuka ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Vicky-Joan Ramanuka ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***