TB
Tamaryn B

1 reviews | Active since Jul 2018

24 Aug 2018, 13:18

Pathetic service

FNB WHAT PATHETIC BAN****!!!!!!!!!!!!!!!!!!!!!!!! they very quick to take money out your bank account when it is not even your pay day yet and then when you call the complaints deportment they tell you they cant help you ant the turn around time 24 to 48 hrs when all i ask it that they take my personal loen off on the correct date on the 27th of every month when i get paid and not be for then i mean how difficult it that to get i wounder do they treat all there customers so incredibly badly or is it just me or maybe its because i am disabled and they think DONT!!!!!!!!!! MATTER as much as an abled person does!!!!!!!!!!!! i wonder what the papers would think about that!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2018, 13:34
Official

Good Day Tamaryn Briedenham ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Loans to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***