1 reviews | Active since Aug 2018
Pathetic service
On the 13 July 2018, at 16:21. I tried to deposit money at the Atm at Fnb online service for my colleague but upon entering the money into the machine after entering everything and waiting for the slip it gave me an out of service error. I went inside was told they can't verify that I deposited R2600 they found R2500. So I had to for Monday as it was on a Friday. Since then been trying to get my money with no luck. I have all the slips. They have been pathetic to me. For a person who banks with them. I just feel they don't give a damn about their customers. On the day I was not the only person that happened to. I want my money back into my account as they promised they will deposit it back....
Olwethu Bovungana ********** 209 Essoo****mail.com
Good day Olwethu Oosh,
Thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with the name of the branch where the deposit was made
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Olwethu Oosh,
Thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with the name of the branch where the deposit was made
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)