TL
Thea L

1 reviews | Active since Feb 2017

20 Jun 2018, 08:33

PATHETIC SERVICE

I was at the Sunward Lifestyle branch on Monday to close my account and the staff member closed my cheq account and phoned the cred card division to say I want to close my cr card as well..they advised her that they will call me same day..it is wednesday now and I am still waiting..PATHETIC SERVICE!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2018, 11:10
Official

Good Day Tia Lategan,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***