1 reviews | Active since Feb 2018
Pathetic service
This is not a new complaint, complaint has been coming on for the last 6 months already. I have been emailing Shakoane Mogao and Trientjie Swart from FNB bond complaints department with no joy not even an acknowledgement that they received my emails.
I am awaiting contact details for the banking ombud and I am most definitely sharing this pathetic service on social media
Good Day Lisle Hoods,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Housing finance to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lisle Hoods,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Housing finance to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***