OG
Okholwayo G

1 reviews | Active since Apr 2018

30 Apr 2018, 11:10

Pathetic service

I just had the misfortune of speaking to the most obnoxious and ill mannered consultant at Fnb when wanting help with my online banking profile. The amount of sarcasm and vitriol thrown at me was disgusting. I wouldn't wish her service on anyone. Her name is Dumisani Chabane, absolutely disgusting. I wouldn't wish her on anyone

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 10:45
Official

Good day Okholwayo Govuzela,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you on 02/05/2018 to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team