1 reviews | Active since Nov 2015
Pathetic service
Holding on for more than 2 hours on the phone to speak to a consultant, no luck or answering. Went in to the bank, oh sorry limited service we cant help you. How pathetic is it to get hold of an consultant from friday and not even one can answer the phone. Or help you at the bank self...!!!!!!! FNB should change their logo.... How can we help???? Doesnt comply with your service!!!!!!!!!
Hello Chanellie!5
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Chanellie!5
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***