Pathetic service
i was contacted by fnb hello peter complaints and the lady told me i should not worry she will adjust my payment and send me a confirmation email.Up until to day no email received
Good day Riccardo Jansen,
Thank you for your posting.
I have reviewed your previous complaint and noted that you have received a call from FNB Credit Card Division and not the Hello Peter staff do not have the mandate to do any changes on the clients accounts. However it was noted that an email confirmation was sent on 22/12/2017 at 12:29 pm to ***.
Please confirm if this email had been received.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Good day Riccardo Jansen,
Thank you for your posting.
I have reviewed your previous complaint and noted that you have received a call from FNB Credit Card Division and not the Hello Peter staff do not have the mandate to do any changes on the clients accounts. However it was noted that an email confirmation was sent on 22/12/2017 at 12:29 pm to ***.
Please confirm if this email had been received.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)