1 reviews | Active since Aug 2016

06 Dec 2017, 15:24

Pathetic Service

i received an sms asking me when i am getting paid for the month of december....firstly working in a Forensic environment i dont trust these sms being sent out....i tried calling your call centre and wait for ages for someone to answer which is pathetic really...could someone please call me on ********** 410

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2017, 09:32
Official

Hello Riccardo-jansen-1,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)