1 reviews | Active since Jun 2016
Pathetic Service
Transaction reversal procedure is a nightmare. I accidentally transferred funds into one of my existing linked accounts with FNB last week Tuesday all that I needed for them to reverse the transaction then when to the branch and the consultant says she can't help me I need to phone in the account will have to be closed off explained the procedure which I followed and advised it takes 3 working days to complete it's 6 days later and nothing has been done absolutely disappointed.
Hello Lusty1234 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to your Private banker and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Lusty1234 ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to your Private banker and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)