Pathetic Service
We are opening a Pub / Restaurant in a few days, and requested card swipe facilities from FNB, told we had to clear up a few accounts before it could go ahead. We have cleared all accounts and app****. After a week of waiting, not knowing what is going on, 1 day before opening, we get a call to say it wasn't approved due to some other accounts on another directors name?
Now, one of my companie bringing between R200 and R300k a month, and have been using FNB for over a year now, and this is how we are treated. I'm in my right to close all 3 of my business accounts with FNB effective tomorrow,.
So FNB? How can you help me???????????
Hello Neville-wagner,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Neville-wagner,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
