PATHETIC SERVICE!!!

I tried to open a business account at FNB a few weeks and I submitted my required FICA documentation to the required email address. This was 7 days ago and I'm still unable to transact on my account so, I tried to call the call centre who passed me from pillar to post 5 times (each time the person told me that I've been put through to the wrong department).<br> <br> After spending over an hour on the phone, I have given up trying and I prefer to spend my time writing this report instead.