Pathetic Service
Good Afternoon i called your credit card division and did a eft transfer. Before i did that i asked if they can do it over a 36 month plan (BUDGET PLAN) they said yes. So i went ahead paid a recipient. They lady assurred me it was done. On my online banking i donot see it done. They provided me with a reference number which is Rn ********** 6115. Could you please fix this problem thankyou
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)