hH
harmser H

1 reviews | Active since Jun 2016

30 Aug 2017, 16:18

PATHETIC SERVICE!!

I have sent 8 email in total spoke to 4 different people NOT one of your staff has done anything to assist me at all even after complaining on hellopeter.com and now again...NOTHING!!

Is this how fnb treats a customer of 20 years? Seriously your service is PATHETIC to say the least!!

If this is not resolved TODAY i will lodge a complaint with the banking ombud!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2017, 16:36
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)