Pathetic Service
i went to a shop and wanted to swipe for something you guys declined it. After walking so far it was declined thrice. This is really pathetic service without even notifying your clients that there is a problem. I have been a customer for many years with fnb but to get such a service is pathetic
Good Day
We sincerely apologise for any inconvenience that you may be experiencing
Please be advised that online banking and card purchases was temporally down but our system administrators had corrected the error and we were advised that this was a National problem but we are up and Running.
Again we value you as a client and sincerely apologise for the inconvenience this may have caused you.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We sincerely apologise for any inconvenience that you may be experiencing
Please be advised that online banking and card purchases was temporally down but our system administrators had corrected the error and we were advised that this was a National problem but we are up and Running.
Again we value you as a client and sincerely apologise for the inconvenience this may have caused you.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)